sharon ferguson
commented over 2 years ago
Can I please check what will happen if the dates we book are affected by a lockdown as we will be unable to change to alternative dates by the end of the voucher period. Many thanks.
Donya from GrabOne Escapes
commented over 2 years ago
Hello there, Thank you for your post!
If vouchers end up expiring in lockdown, GrabOne will refund your purchase as GrabOne credit so you can repurchase another deal, or seek to extend the expiry date of the voucher with the merchants so customers are able to use them after lockdown.
I hope this helps! :)
sharon ferguson
commented over 2 years ago
Sorry what I mean is that we only have one opportunity to come down to Chch for three days during the period of the voucher validity (till Feb 2022). We will not be back again for a year. So if there is a lockdown on those booked dates can we extend the voucher or get a credit or a refund?
Donya from GrabOne Escapes
commented over 2 years ago
Hi again Sharon, thanks for your post! Yes that is correct! Thanks
Tony Swain
commented over 2 years ago
Hi I need accommodation for 5 nights. Can I purchase 2 nights and 3 nights together for one stay thanks.
Donya from GrabOne Escapes
commented over 2 years ago
Hi there, thanks for your discussion board post! Your post would be best suited to be discussed direct with the merchant. Please contact the team at Wyndham Garden Christchurch City directly by using the contact information on the deal page. Thanks!
Nilesh Prasad
commented over 2 years ago
Hi there, we are after accommodation for myself, my wife and teenage son. Do you have an option for that. From Jan 17-19. Cheers.
Donya from GrabOne Escapes
commented over 2 years ago
Hi Nilesh, thanks for your discussion board post! GrabOne is unable to advise of availability for the dates you have advised as we do not hold this information. For availability, you can contact the team at Wyndham Garden Christchurch City directly by using the contact information on the deal page. Thanks!