Renee Barbour
commented over 3 years ago
Is it possible to add an early check in?
Emma from GrabOne Escapes
commented over 3 years ago
We're just checking this out for you now Renee :)
Olivia from Park Hotel Lambton Quay
commented over 3 years ago
Hi Renee, you'll need to discuss this with the team when you call to make your reservation. While it is possible on occasion, it will depend on availability in the hotel for the specific dates you're looking at.
Carmen Hagen
commented over 3 years ago
If I purchase a voucher and am unable to use it before the expiry date, am I able to transfer/give the voucher as a gift for someone else to use?
Emma from GrabOne Escapes
commented over 3 years ago
Hey Carmen; the team here will be happy to action a name change on the voucher if you gifted it to someone else.
Just contact us at [email protected] and we can sort that for you :)
Julie Harris
commented over 3 years ago
Hi. I'm needing to book in 6th July please for one night. It has to be this night though as have ferry to catch next day :)
Emma from GrabOne Escapes
commented over 3 years ago
No worries Julie; the merchant will be back soon to advise on this for you :)
Olivia from Park Hotel Lambton Quay
commented over 3 years ago
Hi Julie, you'll need to call Reservations to book, as per the redemption instructions on your voucher. If you have any issues, you can email us at [email protected]
Erica Payne
commented over 3 years ago
Hi, do you have rooms with twin beds available for this deal? Thanks.
Vicki Sturt
commented over 3 years ago
Do you have parking available?
Vicki Sturt
commented over 3 years ago
Looking at getting the voucher but need to know if I can make a booking for Friday June 26 please?
Emma from GrabOne Escapes
commented over 3 years ago
Hi there - the Park Hotel Lambton Quay Team will be back soon to help you both :)
Olivia from Park Hotel Lambton Quay
commented over 3 years ago
Hi Erica, yes the beds in the Superior Heron rooms can be split into Twin Singles. You'll need to call 24 hours ahead of your booking to request this, otherwise just ask at the time you make your booking.
Olivia from Park Hotel Lambton Quay
commented over 3 years ago
Hi Vicki, there is parking available for a fee onsite. You can find out more about this on our website. Spaces are limited, so you'll need to call ahead to ensure there is a space available during your stay. Otherwise there are parking options nearby, including street parking on The Terrace and Wilson parking buildings.
Olivia from Park Hotel Lambton Quay
commented over 3 years ago
Hi again Vicki, yes we do have availability on Friday 26 June. You'll need to call us or email your request to [email protected] to make your booking.
Karen Lee-Johnson
commented over 3 years ago
Hi there, I have tried to make a booking using coupons I bought for this deal but can't get through on the phone when I choose the option for reservations, I tried several times, eventually getting through to reception who said they couldn't make Grabone reservations and told me to email but I have had no reply. I want to book for the nights of the 22nd and 23rd June please?
Kathy Solly
commented over 3 years ago
Hi I'm keen to buy 2 vouchers and stay the nights of 11 and 12 December 2020. Can you please confirm these nights are available before I purchase. Many thanks Kathy
Jan Bashford
commented over 3 years ago
I quote: "Bookings to be made by 1 July 2021" followed by "Expires 17 January 2021".
Please clarify - thank you,
Olivia from Park Hotel Lambton Quay
commented over 3 years ago
Hi Jan, we're not sure how that has appeared but believe it's being corrected urgently. Vouchers expire 17 Jan 2021, as per the terms and conditions. Apologies for any confusion.
Olivia from Park Hotel Lambton Quay
commented over 3 years ago
Hi Kay, I understand the team has been in contact with you to confirm your booking. We'll look forward to your stay with us!