Karen Simpson
commented over 6 years ago
Hi there, are there any stop overs when flying any of these airlines from Auckland please. It would be good to add on a stopover adventure if this were possible. Thanks
Karen
Emma from GrabOne Escapes
commented over 6 years ago
Morning Karen :)
This is a fantastic experience, great to hear that you are interested in this trip!
The Nexus Holidays Team will be online as soon as they can to help you :)
Victoria Petrie
commented over 6 years ago
Hi, is departure date 28th August still available for a couple?
Emma from GrabOne Escapes
commented over 6 years ago
Hey Victoria!
The Nexus Team should be back soon to confirm this for you; fingers crossed!
I'm just following up on your query as well Karen :)
Mike
commented over 6 years ago
Good morning,
Is there 2 seats available for departure date 30th October? Many thanks
Victoria Petrie
commented over 6 years ago
Thanks Emma - the slow response time isn't exactly a good sign about the trip is it? I need to book time off work so is there any chance someone from Nexus could come back to me soon? Thanks :)
Emma from GrabOne Escapes
commented over 6 years ago
Apologies Victoria; this is my error as I went to follow this up yesterday for you but actually managed to not click 'send' on my email to the merchant!
I have followed up for real now, so we will have answers for you very soon :)
Jenny from Nexus Holidays
commented over 6 years ago
Hi all, apologize for the delayed response.
Please see below for the answer to the questions above:
@Karen
Stopover is definitely available, depending on which airline you are flying with. For example, if you upgrade to Cathay Pacific, you will have Hong Kong stopover option available. If you upgrade to Singapore Airlines, you will have Singapore stopover option available. Please note that the upgrade price is subject to availability.
Pre/post tour extensions are also available to our tour package, such as Xi'an pre-tour extension and Yangtze River cruise extension.
@Victoria
Departure date of 28 August 2018 is still available. Please note that it is a peak season, hence peak season surcharge will be applicable.
@Karlene,
The departure date of 30 October 2018 is also still available.
We will advise you to book in as soon as possible to secure the departure date, as the dates are subject to availability.
Hope this answer all the questions.
If you need any further information, please do not hesitate to contact us on [email protected]
Victoria Petrie
commented over 6 years ago
Hi Jenny,
That's wonderful and yes we're aware it's peak season. Exciting! We'll book now!
Thanks,
Victoria
Emma from GrabOne Escapes
commented over 6 years ago
That's so great to hear Victoria; we know you will have an amazing time :)
Enjoy!
Karen Simpson
commented over 6 years ago
Hi again, could you please advise the macimum number of passengers on a tour. Also what are the details of the Xi'an add on pre tour eg days, travel options, cost, etc
Thanks
Emma from GrabOne Escapes
commented over 6 years ago
Hey Karen; so sorry for the delay in getting back to you, hope you had a great long weekend!
I've contacted the Nexus Team to ask if they jump back online to help you. They can also be contacted direct at [email protected] for urgent queries.
Have a great day! :)
Jenny from Nexus Holidays
commented over 6 years ago
@Karen
The max tour size per coach is 45 pax. In regards to the Xian pre tour extension please drop us an email at [email protected] and we will be able to send you a quote and a detailed itinerary. Please attn the email to Beth. Thank you
Ngauru Rawiri
commented over 6 years ago
Hi I am considering booing my family for this holiday but how would I go about putting my baby on the booking and what would the room(s)/bed set up look like? It would be for 2 adults, 1 child aged 3 (but aware that child price is same as adult) and 1 infant under 1. Thanks
Jenny from Nexus Holidays
commented over 6 years ago
@ Ngauru
The price for an infant is AUD$350. It will be a trip share room with the 3rd bed being a roller bed.Beth
ngauru from Ngauru Rawiri Personal Training Services
commented over 6 years ago
Thanks for the prompt reply Beth. I saw in the fine print infant was $400nz which is fine but how do I add her to the booking as there's no option for that on grabone? So what I mean is, do I buy the 3 tickets for 2 adults and 1 child on grabone and then add baby later? Thanks
Jenny from Nexus Holidays
commented over 6 years ago
@ngauru Yes please buy 3 vouchers and when client is filling out our online booking form to add the infant as 4th passenger and we will invoice the infant fee separately.
Ngauru Rawiri
commented over 6 years ago
Great thank you! Couple more questions (sorry about all the questions but I need to be sure this trip would be viable given the logistics of our family) - 1.
Can we bring a double stroller with us on the tour? I've looked at reviews of this trip and see they are quite long days so feel that both of my kids would benefit from being able to rest in a buggy. 2. Would we need to bring car seats ie are they compulsory to use on coaches? I've tried to find info for this online but get mixed results. Many thanks for your quick replies. Ngauru
Tang Manu
commented over 6 years ago
Is October 30th departure available for a couple? Also, how much extra if we were to depart a week earlier (October 23) to do our own sight seeing.
Emma from GrabOne Escapes
commented over 6 years ago
Not a problem Ngauru; the Nexus Holidays Team are happy to help! They'll be back soon with all the answers for you and Tang :)
Karen