Carmen T
commented 11 months ago
This deal description states 'on-site parking'. I have just booked and paid for the deal and have been told on-site parking is an extra $35 and can be paid on arrival. This parking charge should be CLEARLY stated in the description and is very misleading. Please can you clarify this matter and or amend the description to show there is a parking charge. Thank you.
John from GrabOne Escapes
commented 11 months ago
Hi Carmen, thanks for your discussion board post! The team at Microtel by Wyndham Wellington will be online shortly to assist here. If you would like to contact the merchant directly, you can do so by using the contact information on the deal page. Thanks!
Carmen T
commented 11 months ago
John - In the description of the deal it states 'on-site parking'. This should be changed to 'on-site parking at extra cost ($35 per night)'. Just leaving it at 'on site parking' is very misleading and frustrating to find you have to pay $35 extra per night for on-site parking.
Thank you.
Carmen
John from GrabOne Escapes
commented 11 months ago
Hello Carmen! We are looking into this with our team and we will let you know as soon as we have an update. We appreciate your patience and understanding :)
Andrea Davies
commented 11 months ago
Twin room option?
John from GrabOne Escapes
commented 11 months ago
Hi Andrea, thanks for your discussion board post! Your post would be best suited to be discussed directly with the merchant. Please contact the team at Microtel by Wyndham Wellington directly by using the contact information on the deal page. Thanks!