Julie-Anne Tucker
commented over 2 years ago
Hi, If I buy the voucher and my dates aren't available, can I get a refund?
Louise from GrabOne Escapes
commented over 2 years ago
Hi Julie-Anne, thanks for your post! We highly recommend contacting the team at James Cook grand Chancellor directly to check availability BEFORE purchase to make sure your dates are available. If you are unable to get your dates after purchase, please contact the GrabOne helpdesk for assistance. Thanks!
Anastasia Papadakis
commented over 2 years ago
Is there an additional charge to bring a three year old along too i.e., two adults and one child, if using the room with two doubles?
Louise from GrabOne Escapes
commented over 2 years ago
Hi Anastasia, thanks for your discussion board post! Your post would be best suited to be discussed direct with the merchant. Please contact the team at James Cook Grand Chancellor directly by using the contact information on the deal page. Thanks!
hayley kelly
commented over 2 years ago
sorry does the expiry mean when the deal is taken off the grab one site or does it mean you have to make a booking before then?
Louise from GrabOne Escapes
commented over 2 years ago
Thanks for your post Hayley! The expiry date on the deal page refers to the coupon expiry date, not the deal expiry date. I hope this makes sense! Thanks!