Gail Route
commented over 5 years ago
Does this trip include a visit to the Terracotta army as I'm a bit confused by one of the photos used in advertising this Grabone deal as it looks like it is included although not mentioned in the description? Please can we have clarification? if a trip is not included, will there be an opportunity to include one privately?
Emma from GrabOne Escapes
commented over 5 years ago
Hey Gail; great to see you're interested in this offer, so sorry for the delay in getting back to you!
We've contacted the merchant now, and they should be online soon to help you out :)
Enjoy your day!
JOE from HolidayXP
commented over 5 years ago
Hey Gail, Thank you for interested of our 10 days china package. Unfortunately, this tour doesn't include terracotta army. However,we will have a china tour include terracotta army go on live in Grabone really soon.
Justine Kanapu
commented over 5 years ago
Hi there Im am very keen to purchase for my family of 5 for next year June but how can I get my 14 year old daughter to be apart of this experience as I don't want her sleeping alone or in a room by herself!!!just need a lot help and some questions answered as we have never past Australia and me being the mother BIT SCAREY.
Emma from GrabOne Escapes
commented over 5 years ago
The HolidayXP Team will be back soon Justine to provide further details on how to make this work for your family :)
Have a great day!
Caroline McLeod
commented over 5 years ago
Hi there, do you have child rates and quad share/existing bedding options? I'm looking at 2adults and 2children. Thanks
Christine May Ward
commented over 5 years ago
I too would be interested in a tour that includes the terracottta warriors. I would also like to know what the modes of transport to the scheduled places in this tour are please.
Suzhou: Xiangxuehai Hotel or similar
Wuxi: Grand Kingtown Hotel or similar
Hangzhou: Merchant Marco garden Hotel or similar
Shanghai: Holiday Inn Shanghai Hongqiao West or similar
JOE from HolidayXP
commented over 5 years ago
Hi Justine. Thank you for your interested of our package and i apologize for late reply. For family of 5, We can offer a triple share room at an additional cost of NZD253 instead of paying single supplement. If doing so, you will have 1 double room and 1 triple share room. The triple share room offers a roll-away bed, so your daughter will stay in the same room with you.
JOE from HolidayXP
commented over 5 years ago
Hi Christine, thank you for your interested of our China package. Mode of transportation for this package please refer to below:
Day 4: Beijing-Suzhou : bullet train
Day 9: Shanghai-Xian: bullet train
Those transportation is subject to change. However, we will provide the confirmation and the timetables around 2 weeks before the tour date.
Between other cities in China will be traveling on coach.
Justine Kanapu
commented over 5 years ago
Thanks heaps Joe for your reply that made heaps of sense (that accomodation sorted)....So now where do I pay the extra $253.00 and how would I pay for my daughters China experience seeing we are travelling with 5 in my family Per person (twin share) $1349.00 for 5 of us????
Emma from GrabOne Escapes
commented over 5 years ago
Jo will be back soon Justine to help you further; and they'll also be able to answer your query as well Caroline.
Enjoy your afternoon :)
JOE from HolidayXP
commented over 5 years ago
Hi Justine, thank you for your reply, you can purchase four vouchers here and the last one with $253 surcharge can be paid after we redeem your voucher.
JOE from HolidayXP
commented over 5 years ago
Hi Caroline, thank you for interested of our package, unfortunately, the hotel rooms can only accommodated up to two people. However, we can arrange two rooms for you. So your kids can have their own room which is next to yours.
Justine Kanapu
commented over 5 years ago
Hi Joe so my understanding is that when i purchase 4 tickets (four family members) for two twin share you will get back to me straight after about paying my 14 year old daughters China experience with cost is that correct???? Just because if my 14year old daughter cant travel with us on this amazing experience then we wont want to go do this China experience neither. (How will this be refunded, how long for refund, and how will I know if its a fair price or too expensive for my daughter) just asking but very very keen to do if its right for my family of 5....Thanks heaps Joe and Grab one
Emma from GrabOne Escapes
commented over 5 years ago
No worries Justine! Joe will be back soon to help with all the important info for you.
Have a great weekend :)
JOE from HolidayXP
commented over 5 years ago
Hi Justine, because there is limit 4 voucher to be purchased from Grab one. so family of 5 you could sign up another account and purchase from grab one or you can pay to us. If you paid to grab one the refund will process by grab one. I'm not sure how long is the procedure. I believe our price is fair for this trip and your daughter will have so much fun in China with us.
Justine Kanapu
commented over 5 years ago
Thank you very much Joe and yes I understand everything now. So I will purchase 4 today and hopefully wait for you to get back to me and I will purchase my daughters China experience through you if possible as I don't want to make another account. Hope that is ok Joe.
Emma from GrabOne Escapes
commented over 5 years ago
Hey Justine - just to confirm that you grab four vouchers for yourself on this offer, and upto two as a 'gift' for others.
Just purchase the first four and complete the transaction, and you can then return to the deal and select the 'Gift One to a Friend' option to grab the final fifth voucher.
Hope that helps :)
Emma from GrabOne Escapes
commented over 5 years ago
Hey Justine; we're pretty sure you'll be grabbing five vouchers from us and just paying that additional $253 direct to the merchant. We'll be back soon to confirm this for you :)
Emma from GrabOne Escapes
commented over 5 years ago
Thanks Joe - please let us know if you need any further help at all Justine :)