Sheree Hopkins
commented over 2 years ago
How much to add an extra person to the Superior Twin Room please?
Sheree Hopkins
commented over 2 years ago
Do you have a cost for one person for one night?
Anna Faber
commented over 2 years ago
Hi Sheree, thanks for your discussion board post! Your post would be best suited to be discussed direct with the merchant. Please contact the team at Hanmer Springs Hotel directly by using the contact information on the deal page. Thanks!
Frank Matautia
commented over 2 years ago
Good Afternoon
Can you confirm the Grabone deal
Conditions Valid Jan 15 2021 Expires Oct 31 2022.
Bookings essential. Subject to availability. Valid for stays up to and including 31st August 2022.
Details Valid for stays up to and including 31st August 2022. Valid for Sunday to Thursday nights only.
A little confused??? Are Booking to made by the 31st Aug for stay up to 31st Oct????
Also is this extendable in the event of COVID Lockdowns???
Brgds
Anna Faber
commented over 2 years ago
Hi Frank, thank you for your post, we are currently looking into this with our team.
Lisa Rimmer
commented over 2 years ago
Hi there
It is disappointing that all these vouchers can not be used on public holidays, I know this is a busy time for businesses but in this climate you would think that they would be pleased to have the business with out these restrictions.
Donya from GrabOne Escapes
commented over 2 years ago
Thank you for your post Lisa, your feedback is vital for our merchants to understand the customers needs. We hope in the future this condition might change. Have a lovely rest of your day :)
Leona Harding
commented over 2 years ago
Hello, wanting to know please how do I get a family pass, when I go in to buy one, and how much does it cost with a Garden room for 1 night. There is only myself and my husband, but we would like the evening meal in restaurant, breakfast and thermal pool deal. Thankyou.
Olivia French
commented over 2 years ago
Hi Leona, thanks for your discussion board post! Your post would be best suited to be discussed direct with the merchant. Please contact the team at Hanmer Springs Hotel directly by using the contact information on the deal page. Thanks!
Bonnie Barker
commented over 2 years ago
Hi, when is this deal available to purchase until please?
Olivia French
commented over 2 years ago
Hi Bonnie, thank you for your post! This deal is valid until Oct 31, 2022. Thanks!
Marjorie Hart
commented over 2 years ago
Could you please explain where the dates to book in can be found.
Louise from GrabOne Escapes
commented over 2 years ago
Hi Marjorie, thanks for your discussion board post! GrabOne is unable to advise of availability for the dates you have advised as we do not hold this information. For availability, you can contact the team at Hanmer Springs Hotel directly by using the contact information on the deal page. Thanks!
Kevin Barnes
commented over 2 years ago
Very dissapointed that this deal doesnt include dinner and drinks on arrival as it seems to imply in the deal heading - only for the family package apparently. Have arrived and only found outwhen checking in. Misleading if you ask me - depends on how you read it. Other buyers beware; this deal isnt what it appears
Emma from GrabOne Escapes
commented over 2 years ago
Hi Kevin, thank you for your discussion board post! Please be mindful that the deal heading says, "Family Options Available incl. 2-Course Dinner & Welcome Drinks". This means, that it is an option available to you at an extra cost when selecting the option you would like to purchase. Thanks!
Korbin Moar
commented over 2 years ago
Hi I was wondering myself and my partner and looking at staying from a Wednesday night and leaving Friday morning and wondering if that would mean the deal still applies? We understand it says Sunday to Thursday nights only but are just wondering if there's anything to be done seeing as we will be leaving Friday morning anyway. Cheers
Louise from GrabOne Escapes
commented over 2 years ago
Hey Korbin! Thanks for your post! We would recommend contacting the hotel directly to see if this is an option for you - contact information can be found on the deal page for your reference. :)