Staci Kohlhase
commented 2 months ago
Can we use the $50 voucher for valet parking or room service?
John from GrabOne Escapes
commented 2 months ago
Hi Staci, thanks for your discussion board post! The team at Cordis Auckland will be online shortly to assist. Thanks!
Tara Robertson
commented 2 months ago
Hi, can you add 2 x children to this deal? Is there vacancy for the 1st of March?
Nicia Saulo
commented 2 months ago
Hi, I am also wanting to inquire if I could add +2 children (6 and 2) if I book for a room?
John from GrabOne Escapes
commented 2 months ago
Hi Tara, thanks for your discussion board post! The team at Cordis Auckland will be online shortly to assist. Thanks!
John from GrabOne Escapes
commented 2 months ago
Hi Nicia, thanks for your discussion board post! The team at Cordis Auckland will be online shortly to assist. Thanks!
Hannah Divehall
commented about 1 month ago
Hi there, also wondering if we would be allowed to use this for a stay with our two young children (2&under- both in portacots which we would bring). Thank you.
John from GrabOne Escapes
commented about 1 month ago
Hi Hannah, thanks for your discussion board post! The team at Cordis Auckland will be online shortly to assist. Thanks!
Customer Service from Cordis Auckland
commented about 1 month ago
You can use the credit to go towards room service or parking
Customer Service from Cordis Auckland
commented about 1 month ago
The maximum number of people that can fit in 1 room is 2 adults and 1 child. To add two children there would be a $100 upgrade fee per night plus breakfast is $22.50 per child (5-12 years) and under 5 years is free for breakfast
michael thomas
commented about 1 month ago
Can you use the daily credit towards buying a club lounge access
Customer Service from Cordis Auckland
commented about 1 month ago
Unfortunately, you cannot use the credit for a club lounge access
HE Lo
commented about 1 month ago
Hello - Couple with no kids traveling - What is the cancellation policy please?
Also, what does VIP Access mean?
How much is Club Access if it is extra?
thank you for your attention
Amy Steel
commented about 1 month ago
Hi, If you purchase one of the standard rooms. Can you pay extra to upgrade to club lounge? (Not with credit) would you have rooms available on Friday 21 March.
John from GrabOne Escapes
commented about 1 month ago
Hi HE Lo, thanks for your discussion board post! The team at Cordis Auckland will be online shortly to assist. Thanks!
John from GrabOne Escapes
commented about 1 month ago
Hi Amy, thanks for your discussion board post! The team at Cordis Auckland will be online shortly to assist. Thanks!
HE Lo
commented about 1 month ago
4 hours -can someone answer questions please?
John from GrabOne Escapes
commented about 1 month ago
Hi HE Lo, We have followed up your concern and The team at Cordis Auckland will be online shortly to assist. Thanks!
Megan Fitter
commented about 1 month ago
How can we check if a particular date is available before buying?
HE Lo
commented about 1 month ago
Meghan I just called the hotel and asked if my dates were available.