Camila Tornquist
commented 29 days ago
Hi, is there an option to add two kids, 11 and 14 years old? Thanks
John from GrabOne Escapes
commented 28 days ago
Hi Camila, thanks for your discussion board post! The team at Cordis will be online shortly to assist here. If you would like to contact the merchant directly, you can do so by using the contact information on the deal page. Thanks!
Jenni Taumata
commented 26 days ago
Hi there, is there availability for 7/01/25?
Louise from GrabOne Escapes
commented 25 days ago
Thanks for your discussion board post, Jenni!
GrabOne is unable to advise of availability for the dates you have advised as we do not hold this information. As per the housekeeping rules below, looking for availability information before purchasing this deal? Feel free to contact the merchant as GrabOne does not hold this information.
For availability, you can contact the team at Cordis directly via 09 379 5132 (0800 616 261). Please ensure you mention that you plan to purchase a GrabOne coupon so that they can ensure the availability information they provide is correct.
Thanks!
haley buchanan
commented 14 days ago
Hi there is there dates 7th till 10th and can we bring our little girl with this voucher deal before I buy
haley buchanan
commented 14 days ago
Dates 7th till 10 th January available and can we bring our little girl ? Thanks Haley
John from GrabOne Escapes
commented 14 days ago
Hi Haley, thanks for your discussion board post! GrabOne is unable to advise of availability for the dates you have advised as we do not hold this information. The team at Cordis will be online shortly to assist here. If you would like to contact the merchant directly, you can do so by using the contact information on the deal page. Thanks!
Nicole Mio
commented 14 days ago
Hi, Are you able to purchase a Friday - Saturday night but stay a Thursday - Friday?
Customer Service from Cordis Auckland
commented 13 days ago
Hi Nicole,
Yes, you can proceed with the changes, but there will be a difference amount that you will need to pay.
Please let me know if you would like to proceed or have any further questions.
Regards,
Cordis, Auckland
Aimee Lang
commented 13 days ago
Hi, Does this black out date 16/1-31/3 mean for this whole period the voucher can’t be used?
John from GrabOne Escapes
commented 13 days ago
Hi Aimee, thanks for your discussion board post! The team at Cordis will be online shortly to assist. Thanks!
Elaine Collinson
commented 12 days ago
Hello, how much extra to add on a 4 year old and a 1 year old to the hotel stay if we pay for the breakfast individually for the 4 year old?
John from GrabOne Escapes
commented 12 days ago
Hi Elaine, thanks for your discussion board post! The team at Cordis will be online shortly to assist. Thanks!
Nicole S.D
commented 9 days ago
Hello how do i book for 2 adults and a 2 yr old and 3yr old? Will breakfast cover them as well? Thanks
John from GrabOne Escapes
commented 5 days ago
Hi Nicole, thanks for your discussion board post! The team at Cordis will be online shortly to assist. Thanks!
Customer Service from Cordis Auckland
commented 4 days ago
To upgrade to a room with 2 double beds there will be a $100 upgrade fee you would need to pay. The 2 year old and 3 year old will not be charged for breakfast
Customer Service from Cordis Auckland
commented 4 days ago
For 2 adults and 2 children you will need to pay a $100 upgrade fee and for children under 5 years there is no extra charge for breakfast
Customer Service from Cordis Auckland
commented 4 days ago
The blackout dates are from 16 January to 31 March