Rae Lavares
commented 3 months ago
Hi Shelly, Thank you for your patience!
Our team has informed us that we cannot confirm at this time whether the deal will be extended. This deal is set to expire on September 30th. Please check our website regularly for updates on whether it will be extended into October.
Thanks! :)
Josh Turner
commented 2 months ago
Hi Team,
I just have a few questions about your deal for staying at the Cordis Hotel.
Does the deluxe room have a tv and same features as the superior room and how high up is the Deluxe room compared to the superior room? I’m looking to stay 1 night on a Saturday with my gf.
Last question is what time would we be able to check in on the Saturday?
Look forward to hearing from you.
rose russell
commented 2 months ago
Hi there... please let me know if the rooms in the pinnacle tower include access to the club lounge...not the chandelier lounge but the vip club lounge they have there? Thanks
John from GrabOne Escapes
commented about 1 month ago
Hi Josh, thanks for your discussion board post! The team at Cordis Auckland will be online shortly to assist. Thanks!
John from GrabOne Escapes
commented about 1 month ago
Hi Rose, thanks for your discussion board post! The team at Cordis Auckland will be online shortly to assist. Thanks!
Josh Turner
commented about 1 month ago
Hi Team,
Any update on my above comment?
Customer Service from Cordis Auckland
commented about 1 month ago
The Deluxe room does have the same features as the superior room. The Deluxe Room is on level 6-10 and the Superior Room is on Level 2-5. Check in time is at 3.00 pm daily.
Customer Service from Cordis Auckland
commented about 1 month ago
Unfortunately, none of the Grabone Rooms have access to the Club Lounge.
kristina hunt
commented about 1 month ago
Hi there would love to book this for December is there any chance this deal will be extended? Thanks !
John from GrabOne Escapes
commented about 1 month ago
Hi Cristina, thanks for your discussion board post! Unfortunately, this deal is only valid until October 31, 2024. Thanks!
Lisa Miller
commented about 1 month ago
Hi
The offer says Valid from Apr 12, 2024
Expires Oct 31, 2024
but also says Valid for stays from 12th April to 30th September 2024.
Can you please confirm which end date applies for the actual stay?
Also, if I were to buy this voucher, is it possible to confirm the dates I would like are available before purchasing, and how would I do this?
Thank you
John from GrabOne Escapes
commented about 1 month ago
Hi Lisa, thanks for your discussion board post! The team at Cordis Auckland will be online shortly to assist. Thanks!
Customer Service from Cordis Auckland
commented about 1 month ago
Hi Lisa,
Greetings from Cordis Auckland!
We would like to inform you that the offer, referred to as "Valid," is valid from April 12, 2024, until October 31, 2024. Please note that your voucher will expire on October 31st.
You can contact the hotel to check availability for the dates you have in mind, and once you're satisfied, proceed with purchasing the voucher. After the purchase, kindly call the hotel immediately to make your booking.
If you have any questions or need further assistance, feel free to reach out.
Best regards,
Cordis Auckland
Ana Tanquintic
commented about 1 month ago
Hi I just wanted to ask about the days.
It says to choose from Sunday to Thursday or Friday/Saturday. Does this refer to the first night? I am planning to stay from Thursday and checking out on Saturday -- should I choose the Thursday option?
Ire from GrabOne Escapes
commented about 1 month ago
Hi Ana, thanks for your discussion board post! The team at Cordis Auckland will be online shortly to assist. Thanks!
Customer Service from Cordis Auckland
commented about 1 month ago
HI Ana,
That’s correct. it will applied to the first night. Once you purchase the voucher, please call the hotel reservations to assist you with checking availability and booking.
Regards,
Cordis,Auckland
David Parkinson
commented 15 days ago
Just saw this deal, was thinking of a night Saturday 2 November, but the voucher expires prior/in 5 days? How does that work?
John from GrabOne Escapes
commented 12 days ago
Hi David, thanks for your discussion board post! Our team has informed us that we cannot confirm at this time whether the deal will be extended. The deal is only valid until October 31st, 2024. If you have any questions or need further assistance, feel free to reach out. Thank you!