Jana Errington
commented 7 months ago
Hi, I would like to get a night accommodation for one adult and 2 children, both aged 11 years old. What is the best option for this combination using the deals? thank you
John from GrabOne Escapes
commented 7 months ago
Hello Jana! Thanks for reaching out. The deal is valid for 2 people. Maximum room occupancy is 2 people. For your other questions, you may contact the team at Cordis directly by using the contact information on the deal page. Thanks!
Emily :)
commented 6 months ago
Are you able to please confirm what time the late check out is? Thanks
John from GrabOne Escapes
commented 6 months ago
Hello Emily! Thanks for reaching out. The late checkout is 12:00 PM :)
Bea Recinto
commented 6 months ago
Hi, how do we choose the dates after purchasing the coupon?
Rae Lavares
commented 6 months ago
Hi Bea, Thank you for your post!
After purchasing the coupon, you can reach out directly to the Cordis Team to ensure that your desired dates are available under the GrabOne coupon. They will be able to provide you with information on available dates and guide you through the process of selecting your preferred dates for your booking.
Thanks! :)
Genevieve Keesing
commented 6 months ago
What is the check in time please and are there accessible options available if choosing superior room?
Rae Lavares
commented 6 months ago
Hi Genevieve, Thank you for your post!
I recommend contacting the merchant directly to confirm the check-in time and inquire about accessible options for the superior room under GrabOne coupon before purchase.
Thanks! :)
suzanne robinson
commented 6 months ago
Does the Premier Pinnacle Room include the Club Lounge access?
Rae Lavares
commented 6 months ago
Hi Suzanne, Thank you for your post and for expressing your interest!
The Premier Pinnacle Room does indeed include access to the Chandelier Lounge. Please note, it is subject to availability and must be booked well in advance to avoid disappointment - appointments fill up quickly especially on weekends.
Thanks! :)
Leonie Wall
commented 6 months ago
Hi there
is the $50 credit able to be used for parking?
Rae Lavares
commented 6 months ago
Hi Leonie, Thank you for your post!
The $50 credit can be applied towards spa treatments or Food and Beverage every day of your stay. While Valet parking is payable directly to Cordis Auckland. Hence, $50 credit cannot be used for parking expenses.
Thanks! :)
Mark Whyman
commented 5 months ago
attempting to book 2 nights at The Cordis 25th and 26th of July , but being declined, is this still available.
Mark
Rae Lavares
commented 5 months ago
Hi Mark, thanks for your discussion board post!
Please note that the availability of rooms through GrabOne is subject to the limited allocation set aside each day. These rooms are allocated on a first-come, first-served basis, which might be why your booking attempt was declined.
For availability, you can contact the team at Cordis directly using the GrabOne coupon.
Thanks! :)
Holly Summer
commented 5 months ago
Is it possible to check the availability of the room for the dates before purchasing the coupon?
Rae Lavares
commented 5 months ago
Hi Holly, thanks for your discussion board post! GrabOne is unable to advise of availability as we do not hold this information. For availability, you can contact the team at Cordis directly before you purchase the coupon.
Thanks! :)
Elizabeth Carfax-Foster
commented 3 months ago
Can my 5 year old use existing bedding with parents?
Rae Lavares
commented 3 months ago
Hi Elizabeth, thanks for your discussion board post!
For the best and most accurate information regarding your question about your 5-year-old using existing bedding with parents, we recommend contacting Cordis directly. You will find the contact details of the merchant on the coupon after you purchase the voucher.
Thanks! :)
Shelley Brady
commented 3 months ago
Hi I am interested in buying the Cordis special deal for my 25th Wedding Anniversary, but it isn’t until October. Will this deal be extended to cover October as well?
Rae Lavares
commented 3 months ago
Hi Shelley, Thank you for your interest in the Cordis special deal for your 25th wedding anniversary.
I will check with our team internally regarding the possibility of extending this deal to cover October. I will get back to you once I have an update.