Jana Errington
commented about 1 month ago
Hi, I would like to get a night accommodation for one adult and 2 children, both aged 11 years old. What is the best option for this combination using the deals? thank you
John from GrabOne Escapes
commented about 1 month ago
Hello Jana! Thanks for reaching out. The deal is valid for 2 people. Maximum room occupancy is 2 people. For your other questions, you may contact the team at Cordis directly by using the contact information on the deal page. Thanks!
Emily :)
commented about 1 month ago
Are you able to please confirm what time the late check out is? Thanks
John from GrabOne Escapes
commented 30 days ago
Hello Emily! Thanks for reaching out. The late checkout is 12:00 PM :)
Bea Recinto
commented 20 days ago
Hi, how do we choose the dates after purchasing the coupon?
Rae from GrabOne Escapes
commented 20 days ago
Hi Bea, Thank you for your post!
After purchasing the coupon, you can reach out directly to the Cordis Team to ensure that your desired dates are available under the GrabOne coupon. They will be able to provide you with information on available dates and guide you through the process of selecting your preferred dates for your booking.
Thanks! :)
Genevieve Keesing
commented 19 days ago
What is the check in time please and are there accessible options available if choosing superior room?
Rae from GrabOne Escapes
commented 19 days ago
Hi Genevieve, Thank you for your post!
I recommend contacting the merchant directly to confirm the check-in time and inquire about accessible options for the superior room under GrabOne coupon before purchase.
Thanks! :)
suzanne robinson
commented 18 days ago
Does the Premier Pinnacle Room include the Club Lounge access?
Rae from GrabOne Escapes
commented 16 days ago
Hi Suzanne, Thank you for your post and for expressing your interest!
The Premier Pinnacle Room does indeed include access to the Chandelier Lounge. Please note, it is subject to availability and must be booked well in advance to avoid disappointment - appointments fill up quickly especially on weekends.
Thanks! :)
Leonie Wall
commented 16 days ago
Hi there
is the $50 credit able to be used for parking?
Rae from GrabOne Escapes
commented 16 days ago
Hi Leonie, Thank you for your post!
The $50 credit can be applied towards spa treatments or Food and Beverage every day of your stay. While Valet parking is payable directly to Cordis Auckland. Hence, $50 credit cannot be used for parking expenses.