Customer Service from Cordis Auckland
commented over 5 years ago
Dear Suzie Nolan,
Thank you kindly for your message and I hope this message finds you well today.
As per enquiry received, please note that Upgrade to access the Club Lounge is subject to availability, and this can only be confirmed by our Operations Team (Front Office) and can be upsell it to you on the day if there's availability. With the $100.00 credit you can certainly use that towards the upgrade to access the Club lounge, and you will only be paying for any amount over the $100.00 credit.
If I can be of any further assistance, please feel free to ask.
Kindest regards,
Soli Tautasi
Reservation Agent
Nicky Smith
commented over 5 years ago
Hi there,
What time is checkout? How much additional for a late checkout? Thankyou.
katrina Denize
commented over 5 years ago
Hiya, do you have any rooms for 24th June? Great thanks
Emma from GrabOne Escapes
commented over 5 years ago
Morning Ladies!
The Cordis Hotel Team will be jumping back online as soon as possible to help you both.
Enjoy your day :)
Alishia Tia-Ward
commented over 5 years ago
Hello,
I was wondering if free range products are used in the kitchen?
Regards
Alishia
vedes moodaly
commented over 5 years ago
Is this deal B&an?
Emma from GrabOne Escapes
commented over 5 years ago
Just to confirm that breakfast isn't included in the deal Vedes, but you are welcome to use the $100 voucher included in the deal, towards breakfast should you wish :)
We are just checking out your query now Alishia :)
Customer Service from Cordis Auckland
commented over 5 years ago
Dear Ms Katrina Denize,
Yes we do have availability for grab one deal voucher on 24th June for one night. Please contact us and let us know the voucher number should you want to confirm your booking with us.
Should you require any further assistance, please do not hesitate to contact me.
Have a lovely day!
Kind Regards
Nicole Tran
Reservations Agent
Customer Service from Cordis Auckland
commented over 5 years ago
Dear Alishia
I have checked with our chef, all our eggs, chicken and pork are free range.
Should you require any further assistance, please do not hesitate to contact me.
Have a lovely day!
Kind Regards
Nicole Tran
Reservations Agent
Customer Service from Cordis Auckland
commented over 5 years ago
Good afternoon Mr Nicky Smith,
Late check out can be requested for you, however it is subject to availability and will be confirmed to you on arrival.
Should you require any further assistance, please do not hesitate to contact me.
Have a lovely day!
Kind Regards
Nicole Tran
Reservations Agent
Pam Wilson
commented over 5 years ago
Hi, would there be a room available for the 4th July? Thanks
Emma from GrabOne Escapes
commented over 5 years ago
The Cordis Hotel Team will be back soon to help you Pam; enjoy your afternoon :)
Sean Braid
commented over 5 years ago
Hi there have purchased a voucher could I please book in for Sunday 3rd Feb 2019
Emma from GrabOne Escapes
commented over 5 years ago
Great to see you have grabbed this offer Sean; you are going to have a fabulous stay I'm sure :)
Just give the Cordis Team a call on (09) 300 2924 with your voucher number, and they will be happy to get you booked in for this one!
We are just following up on your query now Pam :)
Customer Service from Cordis Auckland
commented over 5 years ago
Good Morning Mr Sean Braid,
Thank you for your enquiry.
As the expiration date of this deal is the 31st August, we are unfortunately unable to book you for the 3rd February, 2019.
Please contact us if you have alternative dates prior to the expiration date, and we will gladly assist in making a reservation for you.
Thank you kindly for your message and I hope this message finds you well today.
As per enquiry received, please note that Upgrade to access the Club Lounge is subject to availability, and this can only be confirmed by our Operations Team (Front Office) and can be upsell it to you on the day if there's availability. With the $100.00 credit you can certainly use that towards the upgrade to access the Club lounge, and you will only be paying for any amount over the $100.00 credit.
If I can be of any further assistance, please feel free to ask.
Kindest regards,
Soli Tautasi
Reservation Agent