Adrian Morton
commented over 3 years ago
hi again, I note the blackout for 24th December, but what if my stay commences on 21st and I want 4 night stay to include the 24th.. can I still have the 4 night special rate as advertised on your site?
thanks
Louise from GrabOne Escapes
commented over 3 years ago
Hi Adrian, thanks for your queries!
If you find that you are unable to use your coupon due to a lockdown or COVID-19, please contact us directly as we are taking these requests on a case-by-case basis.
In regards to availability and black out dates, please contact the merchant directly for more information as GrabOne does not handle this side of redemption.
Thanks!
david wang
commented over 3 years ago
Hi, We have two adults and one 13 years boy, can we book a twin room or we have to pay extra? thanks
Louise from GrabOne Escapes
commented over 3 years ago
Hi David, thanks for your query - please contact the merchant directly here; their contact information can be found on the deal page for your reference. :)
Nicole Willis
commented over 3 years ago
Hi there, is there any chance this will be extended to book past April?
Louise from GrabOne Escapes
commented over 3 years ago
Sorry Nicole! The expiry date will stay the same - thanks! :)
Marian Mitchell
commented over 3 years ago
Is there car parking
Louise from GrabOne Escapes
commented over 3 years ago
Hi there, thanks for your query! Please contact the merchant directly here by using the contact information on the deal page. Thanks!
Graeme Isted
commented over 3 years ago
Do I need to contact hotel to see if my dates are available before purchasing this deal? Looking at the 5 night option early March
Louise from GrabOne Escapes
commented over 3 years ago
Hi Graeme! It's recommended to give the Hotel a call to see if your dates are available before purchasing a coupon. When checking dates, please let the Hotel know that you are interested in purchasing a coupon. Thanks!
thanks