Saif from Chateau Tongariro Hotel
commented over 2 years ago
Hi jun lei,
Please email us and we will make your booking, please send voucher copy or voucher number and dates to check availability and mobile number to our reservations email. Thanks Saif
Saif from Chateau Tongariro Hotel
commented over 2 years ago
Hi Bruce Cronin ,
Yes booking can be amended subjected to availability without penalty, please call or email us. Thanks Saif
Saif from Chateau Tongariro Hotel
commented over 2 years ago
Hi Grant Johnston,
If you are unable to travel due to Covid we will extend the stay period to ensure you can sue the voucher, so you will not loose out. Thanks Saif
Saif from Chateau Tongariro Hotel
commented over 2 years ago
Hi Chand Guthrie ,
Yes you can bring your baby at no cost. Thanks Saif
Saif from Chateau Tongariro Hotel
commented over 2 years ago
Hi Amanda Wheller ,
You can bring your children without any cost, however if you require an extra bed a rollaway you will need to pay $60 per night. Thanks Saif
Saif from Chateau Tongariro Hotel
commented over 2 years ago
HI Cindy Wilson,
If Auckland goes into lockdown, we will not refund however we will ensure the stay period so you can redeem your voucher, basically you will not loose out. Thanks Saif
Saif from Chateau Tongariro Hotel
commented over 2 years ago
Hi Elizabeth Towns,
If Auckland goes into lockdown, we will not refund however extend the stay period so you can redeem and book when you are can. Thanks Saif
Saif from Chateau Tongariro Hotel
commented over 2 years ago
Hi Merle Smuts ,
I can confirm the deal includes 2 dinners- one each night and breakfast for 2 both days. So you will have a 2 course dinner each night and your partner will have 2 course dinner each night and same with breakfast. Hope that helps. Thanks Saif
Saif from Chateau Tongariro Hotel
commented over 2 years ago
Hi Mei Nee Lee,
Yes you can check in Wednesday and check out Friday as long as we have availability. This deal is bookable Sunday to Thursday nights so checkout can be Friday morning. Thanks Saif
Jan Biggs
commented over 2 years ago
Before I purchase are you able to do a booking for the 7th and 8th April...thank you
Anna Faber
commented over 2 years ago
Hi Jan, thanks for your discussion board post! Your post would be best suited to be discussed direct with the merchant. Please contact the team at Chateau Tongariro Hotel directly by using the contact information on the deal page. Thanks!
Sheryl Helliwell
commented over 2 years ago
Hi,
Which room is the deal for?
Thanks
Anna Faber
commented over 2 years ago
Hi Sheryl, thanks for your discussion board post! Your post would be best suited to be discussed direct with the merchant. Please contact the team at Chateau Tongariro Hotel directly by using the contact information on the deal page. Thanks!
Sharon Buczynski
commented over 2 years ago
Hi, we have three children that are 11, 13 and 13 - is it possible to pay extra for the children?
Thanks
Please email us and we will make your booking, please send voucher copy or voucher number and dates to check availability and mobile number to our reservations email. Thanks Saif