Sarala Meenken
commented over 3 years ago
Hi
If there was a lockdown during the period of this coupon will we be able to get a refund?
cheers
Sarala
Wai Mason
commented over 3 years ago
Hi there,
Is this voucher strict with Sun-Thurs or is there an option to pay a surcharge for one of the nights? e.g. Staying Sat & Sun night, checking out on Monday?
Thanks kindly
Louise from GrabOne Escapes
commented over 3 years ago
Hi there Sarala, thanks for your query! If we do find that we're back in lockdown and you would like a refund, please contact the helpdesk for further assistance as we will be taking these queries on a case-by-case basis. Thanks!
Hi there Wai, Please contact the merchant directly here by using the contact information on the deal page. Thanks!
Lee Watkins
commented over 3 years ago
Hello Wai
There are a few limited weekends available through the stay period but subject to availability as this is predominately a mid week special. A surcharge may apply for a Friday or Saturday night but all depends on the date requested at the time. Thanks!
Danny Goh
commented over 3 years ago
Hi. How much more if I bring my daughter along?
Louise from GrabOne Escapes
commented over 3 years ago
Hi there Danny, it's best to contact the merchant directly here by using the contact information on the deal page. Thanks!
Catherine McClintock
commented over 3 years ago
If I purchase this deal and cannot secure the dates that suit us can I get a refund? Thanks
Louise from GrabOne Escapes
commented over 3 years ago
Hi Catherine, thanks for your post! Please contact the merchant to check if there is availability for your dates before purchasing - if you do find that you are unable to secure the dates that you are after, and you have purchased a coupon please contact our helpdesk. :)
If there was a lockdown during the period of this coupon will we be able to get a refund?
cheers
Sarala