Discussion: Two-Night Chateau Tongariro Getaway in a Heritage Room for Two People incl. Dinner, Buffet Breakfast & Two House Cocktails, Early Check-In, Late Check-Out, Complimentary Parking & WiFi - Options for Tongariro Room or Tongariro Spa Suite

Sarala Meenken commented 4 months ago Hi
If there was a lockdown during the period of this coupon will we be able to get a refund?

cheers
Sarala

Wai Mason commented 4 months ago Hi there,

Is this voucher strict with Sun-Thurs or is there an option to pay a surcharge for one of the nights? e.g. Staying Sat & Sun night, checking out on Monday?

Thanks kindly

Louise from GrabOne Escapes commented 4 months ago Hi there Sarala, thanks for your query! If we do find that we're back in lockdown and you would like a refund, please contact the helpdesk for further assistance as we will be taking these queries on a case-by-case basis. Thanks!

Hi there Wai, Please contact the merchant directly here by using the contact information on the deal page. Thanks!

Lee from Chateau Tongariro Hotel commented 4 months ago Hello Wai
There are a few limited weekends available through the stay period but subject to availability as this is predominately a mid week special. A surcharge may apply for a Friday or Saturday night but all depends on the date requested at the time. Thanks!

Danny Goh commented 4 months ago Hi. How much more if I bring my daughter along?

Louise from GrabOne Escapes commented 4 months ago Hi there Danny, it's best to contact the merchant directly here by using the contact information on the deal page. Thanks!

Catherine McClintock commented 4 months ago If I purchase this deal and cannot secure the dates that suit us can I get a refund? Thanks

Louise from GrabOne Escapes commented 3 months ago Hi Catherine, thanks for your post! Please contact the merchant to check if there is availability for your dates before purchasing - if you do find that you are unable to secure the dates that you are after, and you have purchased a coupon please contact our helpdesk. :)