allana beros
commented 5 months ago
Hi there,
I looked into purchasing one of these deals for a trip in mid October. Before purchasing I decided to call the hotel and ensure there was space for this voucher to be used on the dates I wanted. They however have said that this deal is only valid for booked until September 16th? The deal states it is valid until and includes stays on 31st October??
Rae Lavares
commented 5 months ago
Hi Allana,
Thank you for bringing this to our attention.
I understand the confusion regarding the validity of the deal. I will raise this issue with our team internally to check with the merchant and rectify the listing if needed. We will look into confirming the correct dates for voucher use and ensure that the information on the deal is accurate.
I’ll keep you updated on the progress and let you know as soon as we have more information.
I looked into purchasing one of these deals for a trip in mid October. Before purchasing I decided to call the hotel and ensure there was space for this voucher to be used on the dates I wanted. They however have said that this deal is only valid for booked until September 16th? The deal states it is valid until and includes stays on 31st October??