Christine Williams
commented over 8 years ago
Hi..are the pictures of 3, 4 or 5 star hotels?
David from Rainbow's End
commented over 8 years ago
Hi Christine,
Thanks for your interest in this deal :)
Our merchant will be online shortly to answer your question.
Cheers,
The GrabOne Team !
Nick from Go Asia Travel
commented over 8 years ago
Hi Christine Williams,
The picture of hotel is 03 star accommodation. Other pictures are about land tours.
Please feel free to contact us at [email protected] for more information
Thank you
Heather Cleaver
commented over 8 years ago
Hi, I have a few questions
Can we add on extra days at end of trip to stay at a beach resort & if so can you give price etc?
We want to fly with air New Zealand, can you arrange flight
What days do,your trips leave? Thanks for your assistance Heather
Francia Tolson
commented over 8 years ago
Hi Heather,
Martin from Go Asia Travel will be back online shortly to answer this for you :)
Heather Cleaver
commented over 8 years ago
Hi, can you please clarify your refund policy on this deal, it states refund available from grabone within 48hours of purchase if specific dates not available then it says no cash back. Will grabone credit credit card for full amount? I'm also waiting to hear from go Asia have they a NZ contact number? Thanks
Emma from GrabOne Escapes
commented over 8 years ago
Hi Heather,
GrabOne will process a full refund to your credit card as long as you contact us within 48 hours of purchase to advise your dates are not available.
We have contacted the Go Asia Team again and should have some more information for you shortly :)
Heather Cleaver
commented over 8 years ago
Hi when do you think go Asia might reply. Time is of the essence as the deal,is closing soon & I need to get flights booked to work in with the deal. Is there a NZ phone number please?
Emma from GrabOne Escapes
commented over 8 years ago
Hey Heather,
We are chasing this up for you with the Rep for this deal so fingers crossed you get your answers very soon! So sorry for the delay! the deal will be available on site until these current questions are answered, no need to worry :)
Nick from Go Asia Travel
commented over 8 years ago
Dear Heather Cleaver, so sorry for late reply. you totally can extend your trip and rejoin the trip. Which beaches you want to stay extra: Hoi An or Nha Trang, please let us know and we can quote you a good offer. We only care if domestic flights, please book by your own international flights in and our of Vietnam. tour runs everyday except Vietnamese NEW YEAR (from 25 Jan - 1 Feb, 2017), please book soon for the best arrangement. Thanks best regards Martin and Nancy
Nick from Go Asia Travel
commented over 8 years ago
Dear All, please link on our web http://goasiatravel.com/vietnam-tour-from-north-central-to-south-10-days-9-nights to refer all the aspects of this offer. Thanks
Heather Cleaver
commented over 8 years ago
Hi Martin thanks for your reply. How do I contact you to make other bookings? Can we stay at a beach at the end of the tour?
Nick from Go Asia Travel
commented over 8 years ago
hi Heather Cleaver, yes you can extend your trip whenever you like. i assume that you want to go to Nha Trang beach? that is very nice beach to relax. if so please buy the voucher and email us to arrange it. Contact email is [email protected] thanks so much
Sharon Wilson
commented over 8 years ago
Hi will you be putting up another Vietnam deal when this ends? Not quite confirmed our numbers? - looking at 8-10 people travelling in Oct for 10 nights
Heather Cleaver
commented over 8 years ago
Martin, I emailed your company over 3 days ago & have not received a reply. I need to organise extra nights befor I can book flights. Again what is a contact phone number I can call where someone may assist me. Thanks
Jorgia Gallagher
commented over 8 years ago
Hi Team
Thanks for your interest in this deal.
The merchant will be online shortly to answer you enquiry.
Cheers,
The GrabOne Team :)
Nick from Go Asia Travel
commented over 8 years ago
Dear Sharon Wilson,
Thank you for your information. With group booking, please contact [email protected] for the best advice and arrangement.
I am looking forwards to welcome your group soon
Thank you
Nick from Go Asia Travel
commented over 8 years ago
Dear Heather Cleaver,
Thank you for your patience!
However, I found that your first email come by today. There is no email on three days ago.
I will reply your email with all detailed information soon